Two things up front - I generally do not write reviews unless the situation was an utter disaster. Second, I acknowledge I am the prototypical pain in the ass client. I expect professionalism and perfection if i am forking over hard earned cash. Those admissions being made, Paul & GuitarER surpassed my wildest hopes and expectations in the resurrection of my aged and beaten up 6 string and 12 string acoustic guitars. I had made the mistake of using the 'name store' options throughout the years, only to be in the position of accepting 'good enough to play' results. When the guitars were just too far beyond what I could do for them, I knew it was time to try someone new. Paul did amazing work. The guitars have never played better, or sounded so much like they did so many years ago when I first got them. I just completed some personal demo work, and while the song itself sucked, the guitars sounded amazing. And they looked fabulous. As I said, I dont do reviews, but if you want miracle work done on your guitars, I emphatically recommend GuitarER. You will not be disappointed. Professional perfection.